This is a story about Jeff. Jeff owns a print shop that equally serves one-time customers that occasionally drop in as well as some organizations. The latter ones do a lot of repeat orders which takes Jeff a lot of time to process and print. He works a lot to keep his customers happy but finds himself cornered with no time to extend his business or keep up with the marketing.
"It's time for my customers to do order themselves," thinks Jeff and purchases a simple product design tool for his website. The software works well for a while, but the pricing does not adequately reflect the capabilities of the equipment and printing process. The admin area of the purchased online editor also lacks some features that would ease up Jeff's job. So the businessman tries another web2print solution off the shelf, yet every time something is missing. The shop owner starts to think he travels in circles to find the answer of streamlining his orders.
Suddenly, among many web2print software providers, Jeff finds a team that listens to his pains and asks some questions no one asked before. Previous companies lacked the attention to Jeff previously, so he tries his best to explain how the ordering works and what features he lacks from used solutions. The company team listens to him well and offers to build a quick MVP (minimal viable product) to see if it matches his expectations. One week later, Jeff is ready to give a new software try by integrating it into his existing shop.
After a few test orders, Jeff is ready to give his feedback. He works together with the company team to tweak his solution further and soon replaces his off the shelf tool with the bespoke one. It looks like Jeff's issues are mostly solved, and the shop owner has focused now on attracting more customers and working with them closely to assist with the design and printing. His sales numbers start to pay off and rise, so Jeff thinks about hiring more staff and modernizing equipment.
LiveArt offers custom web2print consulting since 2001. Our first customers were bespoke boat name printers, and there were no ready solutions on the market at that time. Through hard work and dedication, we have brought up many web2print sites that are still online and developed expertise with 15+ years of experience working with many printing industries understanding and addressing their needs.